We are a family-owned and operated local business. We provide quality service and develop long-term partnerships with our customers; through it all, integrity has been our core operating principle. We found that the values of Brown Goertz & Company align with ours.
We have always tried to do everything by the book, pay our taxes, etc, so it was a bit of a shock, to say the least, when we received a notice from the Texas State Comptroller that we had been selected for a sales tax audit. We were soon inundated with emails, phones calls and letters from various tax consultants offering their services.
On the initial call with Brown Goertz & Company, I was told they were different than other companies offering to represent us during the tax audit: They didn’t use scare tactics. Although I was skeptical of the hourly fee versus the flat fee offered by other firms, Brown Goertz & Company absolutely proved me wrong.
From the very beginning, Susan Goertz judiciously managed her time and our money with regard to the hourly billing. She listened to our concerns and thoroughly answered our questions. Susan’s extensive knowledge of the Texas Tax Code was quite evident from the very beginning. Susan offered knowledgeable, solid guidance and minimized our company’s involvement throughout the entire audit process . We also never had to deal with the auditor, as promised.
It was clear from the very beginning of our engagement with Brown Goertz & Company that their intention was to do what was best for our company, as their client. The proof came when we received notification from Susan that we did not owe any additional taxes.
We will continue to operate with the same principles of honesty and integrity, but if we ever receive the dreaded sales tax audit notification in the future, our first and only call will be to Brown Goertz and Company.

– Douglas Shelton, General Manager, Advantage Facility Services

We got our sales tax audit letter last year and when I asked my fellow business owners and accountants what should I do they said to call Susan at Brown Goertz & Co. and do not attempt to do this yourself. Her experience and knowledge of dealing with the comptroller’s office was so helpful for the audit period as well as helping us to keep on top of this and be better prepared for the future.
She was well versed in Quick Books Enterprise for us and working with her was very easy. I highly recommend Susan and Brown Goertz & Co. for any sales tax audit issues.

– Tom Rockwell, First Choice Labels

Susan Goertz was very knowledgeable and helpful for us. She was easy to communicate with, responsive, and ended up providing us with great results. I was very happy with the final result of this service.

– Jes Taylor, CPA, CMA, Hotschedules.com

It is my absolute pleasure to recommend Brown Goertz & Co. for your next Texas sales and use tax audit.

As controller of FirstCash, Inc., I have worked with Susan Goertz, the Senior Partner of Brown Goertz & Co.  for over 15 years. When I receive an audit notice from Texas, I call Susan first. Her fees are reasonable and competitive. She is honest, dependable and incredibly hard-working. Beyond that, she has an impressive ability to handle communicating with state auditors in a direct but diplomatic manner.

Her knowledge and expertise in sales and use tax is a huge advantage to our company. She put this skillset to work to save us time and money by providing a turn-key service on our audits. Along with her undeniable talent, Susan is a joy to work with. Susan always manages to foster positive discussions and bring the best out in people.

I confidently recommend Brown Goertz & Co.  for your next Texas sales and use tax audit.

– Stephanie Jordan, Controller, First Cash, Inc.

I wanted to write this letter of gratitude to you for the wonderful job you did for our company during our recent sales tax audit.

I had never been through an audit before and had no idea what to expect.  When I visited with you on the telephone before I hired you, I was impressed with the fact that you answered all my questions, without hesitation, and had a clear understanding of what was involved in an audit and what I could expect.  You advised me how to gather the information and you were here the first day of the audit to help in any way you could and also, several days throughout the audit.  You acted as a liaison between me and the Auditor due to the fact that I did not understand a lot of what she was talking about nor what documentation I needed to prove we did not owe the additional taxes.

When the audit was completed, the Auditor gave me a report that showed we owed several hundred thousand dollars in taxes.  Of course, I panicked and you assured me not to worry and we would work together to get the amount down.  When all  was said and done, we owed less than $7,000.00, including penalties.  I could not have been happier.

I would be very glad to recommend you to anyone going through an audit.  You have the experience, knowledge and expertise to handle any given circumstance and I would not hesitate to tell anyone that asked me, to hire you to represent them.  They will not be sorry.

 – Trish Gomez, Office Manager, Falkenberg Construction

Dear Susan!
I just can’t even express all my gratefulness for your amazing work with this audit!
You made it painless and after 3 audits that I endured before, you took all worries away from us so we could focus on our coaching:)
Thank you again!

 – Yevgeny Marchenko, WOGA Gymnastics

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